Last updated 26 days ago
Dealership provides exceptional sales and service experience for consumers as a participant in the Marine Industry Certified Dealership Program
YARMOUTH, June 25, 2014 – Yarmouth Boat Yard of Yarmouth, ME recently completed the highest tier of the Marine Industry Certified Dealership (MICD) Program. As a Five Star MICD, Yarmouth Boat Yard has demonstrated a commitment to delivering an exceptional boat-buying experience to consumers at the retail level.
“At Yarmouth Boat Yard, we’re committed to customer service and quality work,” says Steve Arnold, Owner at Yarmouth Boat Yard. “We recognize the importance of maintaining these standards year after year.”
Achieving Five Star MICD status is a significant accomplishment, as Yarmouth Boat Yard had to meet a stringent set of industry standards designed to create continuous improvement across all dealership departments and develop measurable processes and procedures that consistently exceed customer expectations.
Founded in 2005 through a cooperative effort among boat dealers, manufacturers and engine builders, the MICD Program sets standards for all U.S. and Canadian marine dealers to strive for when it comes to customer service; sales, service and follow-up processes; human resources and employee training; and facility upkeep. The program is comprised of three steps, each of which is earned based on meeting a specific set of criteria comprised of 10 individual standards. Program compliance requires evaluation by an independent, third-party consultant and participating dealerships retain their Certified status for two years — after which time they are reevaluated and recertified.
Certification also includes a commitment by Yarmouth Boat Yard to adhere to a “Consumer Commitment.” This document, prominently posted inside the dealership, lets customers know what to expect when they patronize Yarmouth Boat Yard and outlines how they will be treated from the moment they walk in the front door to the time they exit — before, during and long after a sale is finalized.
“The MRAA provides dealers with a plethora of resources,” says Arnold. “The Five Star MICD status is a certification designed for success.”
For more information, visit YarmouthBoatYard.com or contact Steve Arnold at (207) 846-9050, email@example.com.
Yarmouth Boat Yard
We are located in beautiful Yarmouth Maine, right on the Royal River and minutes from Casco Bay. Yarmouth Boat Yard offers our clients a turn-key experience from new and used boat sales, new heated Service and Storage Center, Parts & Service department, showers and bathrooms and easy access to Casco Bay from one of our 150 boat slips.
Last updated 2 months ago
If you're in the marketing for a dual console, hold off on your purchase until you've checked out the new Pursuit DC 325. The all-new Dual Console successfully combines luxury with sport utility. Whether boating with family, friends, or significant others, the versatility of this vessel gives you the perfect platform to enjoy your adventures on the water. Camp, fish, dive, or just cruise in luxury and comfort. The DC 325 embodies all these amenities in the classic, timeless Pursuit style.
The DC 325 combines central utility, a starboard side helm center and tremendous seating functionality with exquisite Pursuit appointments. The 325 features an open bow design with full wrap-around seating giving you plenty of storage. In addition, a unique ladder system is forward designed for exiting the boat straight to your own private beach.
The fully integrated fiberglass hardtop with visor is engineered with a tempered glass windshield system, composite frame forward and bonded to the fiberglass hardtop. Port and starboard glass is fixed in a white powder-coated aluminum frame complete with recessed enclosure track. The port side wrap-around lounge, double-wide helm seat, cockpit seating, and forward bow seating offer plenty of available spaces to satisfy everyone's favorite spots.
For more information, call us to set up an appointment. (207) 846-9050.
Last updated 2 months ago
Here are five reasons:
You are aware of every piece of the history of your boat and its motor.
If something goes wrong, you have a warranty to rely upon.
You have the ability to order the boat custom to your needs and tastes.
Purchasing a new boat allows you to negotiate better interest rates.
You will be able to easily compare boats and discover which style of boat best fits your needs.
Last updated 3 months ago
In celebration of #EarthDay
, we've put together a list of the top 5 ways you can keep your boat maintenance earth friendly.
1. Prevent fuel spills by installing a device to prevent overboard discharges from your tank vent and keep a supply of oil absorbant rags on board for spill cleanup of oil and fuel. Even small spills of oil can contaminate a large volume of water.
2. Properly dispose of used oil and filters - facilities are available to handle these elements which are toxic to the marine environment. In the US call 1 800 CLEANUP, and in Canada call 1 800-667-4321 for the nearest disposal facility.
3. Never mix wastes, or pour hazardous wastes down drains, on the ground or into surface waters.
4. Use green products or non-toxic cleaners - many cleaning products contain chemicals that are toxic to aquatic ecosystems. Try using natural cleaners. For example:
For fiberglass stains - Try making a paste of baking soda and water. Use a sponge or soft cloth and GENTLY rub the mix into the stain. Baking soda is abrasive, so use with care. Use a light touch of lemon or lime juice as a final wipe-down for a shiny, fresh-smelling finish.
For windows and mirrors - mix vinegar, lemon juice and warm water. Fill a spray bottle with the solution. Spray it on your windows and wipe with a lint-free cloth that doesn’t lint up.
For chrome - use apple cider vinegar on a soft cotton cloth to rub it clean and finish with a fresh cloth using a spit of baby oil giving it a bright shine.
For brass or copper - Mix baking soda and white vinegar together to create a paste. Then, rub the paste into the copper or brass object that you wish to clean. Rinse, and buff with a dry cloth.
For stainless steel - clean with a cloth dampened with undiluted white vinegar.
For aluminum - using a soft cloth, clean with a solution of cream of tartar and water.
For plastic surfaces - use a mixture of one part white vinegar and two parts warm water.
For decks - use a mixture of one part white vinegar and eight parts warm water.
For interior wood - Mix equal parts of lemon juice and olive oil. Apply a small amount to a cloth, and rub onto the furniture in long, even strokes.
5. Limit dock side hull cleaning to the above water surface area only and rinse your boat with fresh water.
Last updated 3 months ago
A Focus on Maintenance and Longevity
Beaufort, NC - Parker Marine, known for building the most time-tested and overbuilt boats in the industry, is pleased to announce the latest enhancements to the Parker line.
In August 2013, Parker rolled out its first phase of product enhancements and features, including an innovative transom design, molded aft seating and a palette of fresh gel-coat hues (Ice Blue, Fighting Lady Yellow, Sage Green and Custom White), which brought waves of excitement and muted many of its nay-sayers.
No detail is too small. Parker's latest decision to add classic Duo-Tone Upholstery with PERMAGUARD® Technology, Grey-toned Ultra Non-Skid, and the addition of two new color choices, Sandy Bottom and Horizon Blue by HK, has been the result of their strong focus on ease of maintenance and longevity. A focus, which remains at the forefront as design and feature enhancements take shape.